Comprehensive Guide to Indonesia's Market and Customer Development Channels| Tendata

Comprehensive Guide to Indonesia's Market and Customer Development Channels

tendata blog Trade Data

ten data blog 2025-11-06

Summary of Indonesia's Market and Customer Development Channels

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1. Indonesian Search Engines

The most influential search engines in Indonesia include:

·Google Indonesia

·Yahoo Indonesia

·Bing Indonesia

2. Indonesian Local Yellow Pages

·https://www.yellowpages.id/

·https://www.indonesiayp.com/

3. Top 10 E-Commerce Platforms in Indonesia

·Shopee Indonesia: One of the leading platforms in terms of market share and sales volume, highly favored by Indonesian users.

·Lazada Indonesia: Widely used across Southeast Asia and Indonesia; one of the major competitors in the Indonesian e-commerce market.

·Tokopedia: The largest e-commerce platform in Indonesia and one of the most visited websites in the country.

·Blibli: A comprehensive Indonesian online marketplace offering household goods, apparel, food, lifestyle products, etc.

·Bukalapak: A popular local e-commerce platform highly supported by Indonesian users.

·Blanja: A shopping platform created through the merger of two well-known Indonesian companies, with strong coverage and influence.

·Zalora: One of the largest fashion e-commerce platforms in Southeast Asia and Australia, offering clothing, shoes, and accessories for men and women.

·Akulaku: A fast-growing e-commerce platform providing online shopping with installment payment, loans, and virtual payment systems.

·Sociolla: A beauty-focused online store offering cosmetics, skincare, haircare, perfumes, and beauty tools.

·Orami: An e-commerce platform specializing in baby care, household, and family products.

4. Commonly Used Social Media Platforms in Indonesia

Among OTT and social platforms, the most visited are:

·YouTube: 65.41%

·Facebook: 60.24%

·Instagram: 30.12%

·TikTok: 26.80%

For instant messaging apps, the top platforms are:

·WhatsApp: 98.63%

·Facebook Messenger: 46%

·Telegram: 12.91%

5. Indonesian Trade & Economy Websites

·Indonesia Customs: https://www.beacukai.go.id/

·Ministry of Trade of Indonesia: http://www.kemendag.go.id/

·Indonesia Central Bureau of Statistics: https://www.fischverband.de/

6. Common Indonesian Search Tools

·Indonesia Customs Data Search: https://www.cnabke.com/product/customs/

·Indonesia Currency & Exchange Rate Inquiry: https://www.xe.com/currencyconverter/convert/?Amount=1&From=USD&To=MYR

·Indonesia Postal Tracking: https://www.posindonesia.co.id/en

·Indonesia Company Information Lookup: https://www.cnabke.com/product/intelligent-search/

·Indonesia Import Tariff Lookup: http://wmsw.mofcom.gov.cn/wmsw/

·Indonesia Translation Tool: https://tran.httpcn.com/fanyi/

7. Indonesian Trade Data Platform: www.tendata.com

I. Using Indonesian Trade Data to Accurately Screen Target Customers

·Search by product keywords or HS codes to quickly find Indonesian buyers who have purchased similar products.

·Analyze Indonesia's major importers.

·Give priority to Indonesian customers with high purchase volume and frequent transactions.

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II. Using Trade Data to Analyze Indonesian Buyers' Purchasing Patterns

Use historical transaction records to determine purchasing frequency (e.g., quarterly, yearly) and make contact before the buying cycle.

If a buyer frequently changes suppliers, they may be price-sensitive or unstable—adjust quotations accordingly.

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III. Using Trade Data to Obtain Contact Information

Directly use Tendata's company information to access decision-maker email addresses, LinkedIn, Facebook, and other contact channels.

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2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
3.1 Information You Voluntarily Provide
Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
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6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
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Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
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Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
Shanghai Tendata Tech Co., Ltd.
Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
Phone: +021-60898388-8111