How Do Foreign Traders on Alibaba Screen Precise Customers? Utilize Customs Data!

tendata blogTrade Data Provider

ten data blog2024-03-26

In today's business world, with the booming development of e-commerce, more and more companies are relying on online platforms to find partners, purchase goods, or seek services. For foreign trade enterprises that rely on e-commerce platforms like Alibaba International to receive inquiries, receiving a large number of inquiries every day has become commonplace. However, how to select the most suitable ones from the numerous inquiries is one of the challenges that many enterprises face.


Imagine receiving ten inquiries in a day. However, only one of them may truly suit your business, while the others may be from small intermediaries comparing prices. In such cases, allocating equal time to these ten inquiries is obviously a waste of resources. At this point, if there is a way to conduct background checks on each company before connecting, to determine which company is the most compatible with you, and then allocate most of the connection time to this company, while skipping the other inquiries, it would be so much more efficient!


Fortunately, the Import Export Data provided by Tendata can help you achieve this goal. With Import Export Data, you can not only conduct customer background checks on Tendata but also determine the quality of inquiries, helping you better understand the credit, business situation, and reputation of potential partners, and identifying precise customers.


Through Tendata's Import Export Data, you can conduct background checks on each company before connecting. By analyzing the company's real trade data, Tendata can provide you with a comprehensive customer profile, helping you more accurately evaluate the reliability and cooperation value of potential partners. This way, you can allocate most of the connection time to the most promising customers, while choosing to skip other inquiries, thereby greatly improving work efficiency and transaction probability.


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In the past, it was difficult to judge the quality of inquiries on e-commerce platforms like Alibaba, and companies often needed to spend a lot of time and effort to screen and connect with potential customers, with a less than satisfactory transaction rate. However, with tools like Tendata's Import Export Data, companies can more scientifically manage inquiries, improve connection efficiency, reduce resource waste, and achieve better business development and economic benefits.


In conclusion, with the emergence of Import Export Data tools like Tendata, companies no longer feel helpless when faced with a large number of inquiries, but can use scientific data analysis and customer background checks to select partners more accurately, thereby improving work efficiency and transaction probability, injecting new vitality into the development of enterprises.


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Privacy and Data Protection Policy
Effective Date: 01/07/2026

1. Introduction

Tendata (Shanghai Tendata Tech Co., Ltd., hereinafter referred to as “Tendata”, “we”, “us”, or “our”) is committed to protecting your privacy and data security. This Privacy and Data Protection Policy (“Policy”) explains how we collect, use, store, share, and protect your information when you visit our websites, use our customs data query systems, softwareasaservice (SaaS) platforms, or otherwise engage with our services.

2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
3.1 Information You Voluntarily Provide
Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
3.3 Information from Third-Party Sources
We may verify your corporate background information from publicly available commercial channels to ensure compliance with our service terms.

4. How We Use Your Information

We use your information for the following legitimate purposes:
Service Provision and Support: account activation, generation of data analytics reports, processing refunds, and handling technical support requests.
Product Improvement: analysing user behaviour patterns to optimise our data algorithms and user interface.
Marketing and Notifications: sending industry insight reports, product updates, or event invitations, subject to your prior consent.
Legal Compliance and Security: detecting and preventing fraud, maintaining system security, and fulfilling antimoney laundering and export control compliance obligations.

5. Data Storage and Protection

5.1 Storage Location
Your personal and business data are primarily stored on servers located in Shanghai, China, and on Alibaba Cloud’s secure infrastructure. We strictly comply with applicable data localisation requirements.
5.2 Security Measures
Tendata employs industryleading security measures to protect your data:
Transport Layer Security: fullsite TLS 1.3 encryption to ensure secure data transmission.
Storage Encryption: sensitive fields are encrypted using AES256 encryption.
Access Control: a strict internal permission hierarchy, granting access only to authorised personnel on a “minimum necessary” basis.
Backup and Disaster Recovery: automated daily backups to ensure high data availability.

6. Sharing, Transfer, and Disclosure of Your Information

6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
Service Providers: such as cloud service providers (Alibaba Cloud), email delivery services, and payment gateways. These partners are bound by strict data processing agreements.
Legal Requirements: disclosure in response to mandatory requests by Chinese laws, administrative regulations, or judicial authorities.
6.2 Business Transfers
If Tendata is involved in a merger, acquisition, or asset restructuring, your data will be transferred as part of the business assets. We will notify you in advance and require the new entity to continue to comply with this Policy.
6.3 Prohibition on Sale
Tendata explicitly undertakes that we will never sell, trade, or rent your personal data or business secrets to any unrelated third party.

7. Your Data Subject Rights

Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
Right to be Informed and Right of Access: you may contact us at any time to confirm whether we are processing your personal data and request a copy of that data.
Right to Rectification: you may request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): under certain circumstances (e.g., when the purpose of processing has been fulfilled or you withdraw consent), you may request deletion of your personal data.
Right to Withdraw Consent: you may withdraw your consent for marketing communications at any time.
Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

8. Cookies and Similar Technologies

We use strictly necessary cookies to maintain login sessions and improve page loading speed. You may disable cookies in your browser settings, but this may affect the functionality of certain features. We do not use cookies to track your crosssite behaviour for profiling.

9. Protection of Minors

Our services are designed for businesses and professionals and are not intended for individuals under the age of 14. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Policy Updates

We reserve the right to update this Policy from time to time. For material changes (e.g., changes in the purposes of data processing), we will notify you prominently via inapp messages or email.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
Shanghai Tendata Tech Co., Ltd.
Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
Phone: +021-60898388-8111
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