How About Tendata's Price?

tendata blogEvents

ten data blog2023-10-31

Tendata offers a wide range of data services tailored to the needs of import/export companies. When it comes to Tendata's pricing, it's important to understand that its cost structure may vary depending on the specific services and data solutions you need. Here are some key points to consider when pricing Tendata:


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1. Free DEMO: 

Tendata may provide a free DEMO for some of its services so that you can explore these offerings before choosing a paid plan. This is an excellent way to evaluate the value and applicability of their solutions.


2. Cheapest: Tendata's Report

If you are looking for one-time data, or if you simply want to see import or export data for a single company/country/product, you can purchase Tendata's Report. Tendata's Report allows you to validate, once and for all, that import/export data is valid for your new customer acquisitions.



3. General Package: Tendata iTrader

Tendata provides a master account and two sub-accounts for each package, and all three accounts can be logged in at the same time. At the same time, the master account can manage the rights of the sub-accounts, so that they can see more or less import and export data content.


Tendata provides 24w download credits (per year) for each package, so you can download as much data as you need from the database as often as you like. The unlimited number of times you can view the data allows you to make every decision with data to back it up.


Depending on the number of accounts: If you need to add more sub-accounts, or add a master account, the Tendata Price you need may be different from the base package.


· Depending on the number of downloads: Although Tendata already has more data views and downloads than other databases that are limited to a few thousand, if you want more downloads, you can also get them by purchasing a higher tier package.


· Varying pricing by country: When you want to view import data for a single country, import/export data for a single country, import data for several countries, import/export data for several countries, or import/export data for the whole world, you need to call different amounts of data from the Tendata system. Naturally, their Tendata Price is also different.


· Depending on the functionality of the product: When you only need the functionality of Tendata iTrader, the Tendata Price may be lower. When you need to continuously track old customers and competitors, you may need Tendata T-Rader; when you need to know the customs data that is not free to everyone (for example, China's customs data), you may need T-Discovery in order to know the data of these countries. Depending on the product features you choose, there may be some increase or decrease in Tendata Price.



4. Customized Packages:

Tendata understands that every import/export business has unique needs. You can offer customized solutions and can discuss pricing for these customized services directly with your sales or customer support team. Customization allows you to pay as needed.



5. Additional Services:

Tendata offers additional services or features such as data analysis, consulting. Tendata also provides comprehensive training on how to use this data. Complete customer support helps you to solve any problems. So that you can use Tendata's services with peace of mind.




To get accurate pricing information from Tendata, we recommend visiting their official website or contacting their sales or customer support team directly. They can provide detailed pricing options, clarify any questions you may have, and guide you to the right plan for your specific import and export data needs. Remember, investing in the right data solution can significantly impact the efficiency and success of your import and export business.


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Effective Date: 01/07/2026

1. Introduction

Tendata (Shanghai Tendata Tech Co., Ltd., hereinafter referred to as “Tendata”, “we”, “us”, or “our”) is committed to protecting your privacy and data security. This Privacy and Data Protection Policy (“Policy”) explains how we collect, use, store, share, and protect your information when you visit our websites, use our customs data query systems, softwareasaservice (SaaS) platforms, or otherwise engage with our services.

2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
3.1 Information You Voluntarily Provide
Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
3.3 Information from Third-Party Sources
We may verify your corporate background information from publicly available commercial channels to ensure compliance with our service terms.

4. How We Use Your Information

We use your information for the following legitimate purposes:
Service Provision and Support: account activation, generation of data analytics reports, processing refunds, and handling technical support requests.
Product Improvement: analysing user behaviour patterns to optimise our data algorithms and user interface.
Marketing and Notifications: sending industry insight reports, product updates, or event invitations, subject to your prior consent.
Legal Compliance and Security: detecting and preventing fraud, maintaining system security, and fulfilling antimoney laundering and export control compliance obligations.

5. Data Storage and Protection

5.1 Storage Location
Your personal and business data are primarily stored on servers located in Shanghai, China, and on Alibaba Cloud’s secure infrastructure. We strictly comply with applicable data localisation requirements.
5.2 Security Measures
Tendata employs industryleading security measures to protect your data:
Transport Layer Security: fullsite TLS 1.3 encryption to ensure secure data transmission.
Storage Encryption: sensitive fields are encrypted using AES256 encryption.
Access Control: a strict internal permission hierarchy, granting access only to authorised personnel on a “minimum necessary” basis.
Backup and Disaster Recovery: automated daily backups to ensure high data availability.

6. Sharing, Transfer, and Disclosure of Your Information

6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
Service Providers: such as cloud service providers (Alibaba Cloud), email delivery services, and payment gateways. These partners are bound by strict data processing agreements.
Legal Requirements: disclosure in response to mandatory requests by Chinese laws, administrative regulations, or judicial authorities.
6.2 Business Transfers
If Tendata is involved in a merger, acquisition, or asset restructuring, your data will be transferred as part of the business assets. We will notify you in advance and require the new entity to continue to comply with this Policy.
6.3 Prohibition on Sale
Tendata explicitly undertakes that we will never sell, trade, or rent your personal data or business secrets to any unrelated third party.

7. Your Data Subject Rights

Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
Right to be Informed and Right of Access: you may contact us at any time to confirm whether we are processing your personal data and request a copy of that data.
Right to Rectification: you may request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): under certain circumstances (e.g., when the purpose of processing has been fulfilled or you withdraw consent), you may request deletion of your personal data.
Right to Withdraw Consent: you may withdraw your consent for marketing communications at any time.
Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

8. Cookies and Similar Technologies

We use strictly necessary cookies to maintain login sessions and improve page loading speed. You may disable cookies in your browser settings, but this may affect the functionality of certain features. We do not use cookies to track your crosssite behaviour for profiling.

9. Protection of Minors

Our services are designed for businesses and professionals and are not intended for individuals under the age of 14. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10.Customs Data Compliance Statement

The customs and trade data provided through Tendata’s services are obtained from lawful and commercially available sources. Such information is intended solely for legitimate business purposes and should not be used for unlawful, discriminatory, or prohibited activities.

11. Policy Updates

We reserve the right to update this Policy from time to time. For material changes (e.g., changes in the purposes of data processing), we will notify you prominently via inapp messages or email.

12. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
Shanghai Tendata Tech Co., Ltd.
Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
Phone: +021-60898388-8111

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