How to Evaluate the Credibility of Trade Data?

tendata blogTrade Data Provider

ten data blog2025-09-22

To be honest, free trade data found online usually only gives a rough outline. It's impossible for it to display complete and detailed records. If all data were truly free, then why would many professional trade data platforms charge anywhere from thousands to tens of thousands of dollars?


When deciding whether a trade data provider is reliable, professionalism becomes the most important factor for foreign trade companies and independent traders (SOHOs). Since many export professionals in our country are new to working with global trade data, it's common to feel lost when choosing a platform. Here are some practical suggestions:


Trade Data,Global Trade Data,International Trade Data


1. Accuracy of global trade data

As the core component of foreign trade big data, accuracy is essential. If you search for import records of buyers you already know but fail to find them—or the results look completely unrelated—it shows that the provider's database is incomplete or not based on original customs data. If you see a lot of duplicated records, that usually means they didn't consolidate multiple trade records under the same company, which makes further analysis more difficult. In such cases, it's best to avoid that provider.


2. Frequency of data updates

In business, timing is everything. Up-to-date data is like crucial intelligence on the trade battlefield. A professional platform will update its database quickly and consistently. If certain countries' data is rarely updated, that system cannot meet the time-sensitive needs of foreign trade enterprises.


3. Strong after-sales support

An experienced account manager can help you achieve more with less effort. With the right guidance, you may uncover valuable insights you wouldn't have discovered on your own. Choosing a platform with reliable after-sales support will save time and reduce mistakes compared to exploring blindly.


Among the many options in the market, Tendata stands out. Its accuracy and professionalism have been tested by tens of thousands of clients worldwide.

Let's look at two companies as examples:


(1)TIGERPHIL METAL CORP.

Through Tendata, you can easily access its company profile and conduct thorough background checks. Every import and export record is listed in detail, including products, quantities, and prices. It also provides product lists, supply chain relationships, and port records, making company analysis comprehensive and efficient.


Trade Data,Global Trade Data,International Trade Data


(2)XPEDITION

Tendata not only shows trade transactions but also provides direct contact details. Compared to other platforms where you need to search for contact information separately, Tendata helps you quickly reach key decision-makers, speeding up the process of turning prospects into clients.


Trade Data,Global Trade Data,International Trade Data



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Effective Date: 01/07/2026

1. Introduction

Tendata (Shanghai Tendata Tech Co., Ltd., hereinafter referred to as “Tendata”, “we”, “us”, or “our”) is committed to protecting your privacy and data security. This Privacy and Data Protection Policy (“Policy”) explains how we collect, use, store, share, and protect your information when you visit our websites, use our customs data query systems, softwareasaservice (SaaS) platforms, or otherwise engage with our services.

2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
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Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
3.3 Information from Third-Party Sources
We may verify your corporate background information from publicly available commercial channels to ensure compliance with our service terms.

4. How We Use Your Information

We use your information for the following legitimate purposes:
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Product Improvement: analysing user behaviour patterns to optimise our data algorithms and user interface.
Marketing and Notifications: sending industry insight reports, product updates, or event invitations, subject to your prior consent.
Legal Compliance and Security: detecting and preventing fraud, maintaining system security, and fulfilling antimoney laundering and export control compliance obligations.

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5.1 Storage Location
Your personal and business data are primarily stored on servers located in Shanghai, China, and on Alibaba Cloud’s secure infrastructure. We strictly comply with applicable data localisation requirements.
5.2 Security Measures
Tendata employs industryleading security measures to protect your data:
Transport Layer Security: fullsite TLS 1.3 encryption to ensure secure data transmission.
Storage Encryption: sensitive fields are encrypted using AES256 encryption.
Access Control: a strict internal permission hierarchy, granting access only to authorised personnel on a “minimum necessary” basis.
Backup and Disaster Recovery: automated daily backups to ensure high data availability.

6. Sharing, Transfer, and Disclosure of Your Information

6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
Service Providers: such as cloud service providers (Alibaba Cloud), email delivery services, and payment gateways. These partners are bound by strict data processing agreements.
Legal Requirements: disclosure in response to mandatory requests by Chinese laws, administrative regulations, or judicial authorities.
6.2 Business Transfers
If Tendata is involved in a merger, acquisition, or asset restructuring, your data will be transferred as part of the business assets. We will notify you in advance and require the new entity to continue to comply with this Policy.
6.3 Prohibition on Sale
Tendata explicitly undertakes that we will never sell, trade, or rent your personal data or business secrets to any unrelated third party.

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Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
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Right to Rectification: you may request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): under certain circumstances (e.g., when the purpose of processing has been fulfilled or you withdraw consent), you may request deletion of your personal data.
Right to Withdraw Consent: you may withdraw your consent for marketing communications at any time.
Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

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9. Protection of Minors

Our services are designed for businesses and professionals and are not intended for individuals under the age of 14. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Policy Updates

We reserve the right to update this Policy from time to time. For material changes (e.g., changes in the purposes of data processing), we will notify you prominently via inapp messages or email.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
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Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
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