Which Trade Data Platform Is Truly Reliable?

tendata blogTrade Data Provider

ten data blog2025-10-29

Which Trade Data Platform Is Truly Reliable? Here's My Honest Take After Years in Global Trade

After years in international trade, one question I've been asked more times than I can count is:

👉 “Which trade data platform is actually reliable?”

Behind that question lies a pain every exporter understands — a single misplaced decimal in your data can mean tens of thousands of dollars lost.


Why I Chose Tendata

Let me share my experience with Tendata, the platform I rely on today.

What reassures me most about Tendata is their attention to detail.

They've been doing data cleaning and standardization long before it became an industry buzzword. Sounds technical, right? Here's what it means in real life:

The same overseas company might appear in customs records under an abbreviation one time, its full name the next, or even with spelling errors.

Tendata's system automatically recognizes and merges these variations — linking them back to the same company.

It seems like a small thing, but before I used Tendata, such inconsistencies caused massive deviations in my data analysis.


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The Unexpected Advantage: Competitor Insights

One of Tendata's biggest surprises was its competitor analysis.

Last year, when we were exploring the Mexican market, I used Tendata's comparison feature to analyze the top three local importers side by side.

Not only could I see their purchasing cycles and price ranges, but also how their suppliers changed over time.

During a client visit, I casually mentioned that one of their suppliers had reduced purchases by 30% last quarter. The director froze for a moment — even their internal team hadn't shared that yet.

That kind of information advantage builds instant credibility — far more powerful than any sales pitch.


A Partner Who Understands Traders

Choosing a trade data platform is like choosing a business partner — what matters most is whether it truly helps you reduce costs and make better decisions.

What I appreciate most about Tendata isn't just the technology, but how well they understand the challenges of foreign trade:

fragmented time, information overload, and high-pressure decision-making.

Every feature they design seems to answer one question:

💡 How can we help users act faster and smarter — not just analyze more?


Real Example: Supplier Due Diligence

Recently, I helped a friend conduct supplier background checks.

Free platforms gave us scattered, incomplete information.

But with Tendata's Business Intelligence Discovery, we generated a full, detailed report in just 10 minutes — including the supplier's transshipment records to Vietnam.

My friend looked at the report and said, “That alone saved us enough in risk control costs to pay for three years of membership.”


The Real Value of Trade Data

At the end of the day, the true value of trade data isn't about how “authoritative” it claims to be —

it's about whether it can be transformed into real business insights.

A platform that helps you make smarter, faster, and safer decisions — that's the one truly worth trusting.

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Privacy and Data Protection Policy
Effective Date: 01/07/2026

1. Introduction

Tendata (Shanghai Tendata Tech Co., Ltd., hereinafter referred to as “Tendata”, “we”, “us”, or “our”) is committed to protecting your privacy and data security. This Privacy and Data Protection Policy (“Policy”) explains how we collect, use, store, share, and protect your information when you visit our websites, use our customs data query systems, softwareasaservice (SaaS) platforms, or otherwise engage with our services.

2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
3.1 Information You Voluntarily Provide
Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
3.3 Information from Third-Party Sources
We may verify your corporate background information from publicly available commercial channels to ensure compliance with our service terms.

4. How We Use Your Information

We use your information for the following legitimate purposes:
Service Provision and Support: account activation, generation of data analytics reports, processing refunds, and handling technical support requests.
Product Improvement: analysing user behaviour patterns to optimise our data algorithms and user interface.
Marketing and Notifications: sending industry insight reports, product updates, or event invitations, subject to your prior consent.
Legal Compliance and Security: detecting and preventing fraud, maintaining system security, and fulfilling antimoney laundering and export control compliance obligations.

5. Data Storage and Protection

5.1 Storage Location
Your personal and business data are primarily stored on servers located in Shanghai, China, and on Alibaba Cloud’s secure infrastructure. We strictly comply with applicable data localisation requirements.
5.2 Security Measures
Tendata employs industryleading security measures to protect your data:
Transport Layer Security: fullsite TLS 1.3 encryption to ensure secure data transmission.
Storage Encryption: sensitive fields are encrypted using AES256 encryption.
Access Control: a strict internal permission hierarchy, granting access only to authorised personnel on a “minimum necessary” basis.
Backup and Disaster Recovery: automated daily backups to ensure high data availability.

6. Sharing, Transfer, and Disclosure of Your Information

6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
Service Providers: such as cloud service providers (Alibaba Cloud), email delivery services, and payment gateways. These partners are bound by strict data processing agreements.
Legal Requirements: disclosure in response to mandatory requests by Chinese laws, administrative regulations, or judicial authorities.
6.2 Business Transfers
If Tendata is involved in a merger, acquisition, or asset restructuring, your data will be transferred as part of the business assets. We will notify you in advance and require the new entity to continue to comply with this Policy.
6.3 Prohibition on Sale
Tendata explicitly undertakes that we will never sell, trade, or rent your personal data or business secrets to any unrelated third party.

7. Your Data Subject Rights

Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
Right to be Informed and Right of Access: you may contact us at any time to confirm whether we are processing your personal data and request a copy of that data.
Right to Rectification: you may request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): under certain circumstances (e.g., when the purpose of processing has been fulfilled or you withdraw consent), you may request deletion of your personal data.
Right to Withdraw Consent: you may withdraw your consent for marketing communications at any time.
Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

8. Cookies and Similar Technologies

We use strictly necessary cookies to maintain login sessions and improve page loading speed. You may disable cookies in your browser settings, but this may affect the functionality of certain features. We do not use cookies to track your crosssite behaviour for profiling.

9. Protection of Minors

Our services are designed for businesses and professionals and are not intended for individuals under the age of 14. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Policy Updates

We reserve the right to update this Policy from time to time. For material changes (e.g., changes in the purposes of data processing), we will notify you prominently via inapp messages or email.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
Shanghai Tendata Tech Co., Ltd.
Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
Phone: +021-60898388-8111
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