Why Trade Data Doesn't Work for Most Exporters?

tendata blogTrade Data Provider

ten data blog2026-01-19

From time to time, you hear foreign trade professionals complain:

“Trade data doesn’t work at all—I can barely develop any customers with it!”

I can say this with confidence: most people are using trade data the wrong way.

They buy a platform, type in a product name, select a batch of companies, extract a pile of email addresses, and then start blasting mass emails or making cold calls…

The entire process looks smooth and efficient—yet in the end, nothing comes of it.

The truth is this:

Finding a customer’s contact information is only the first step of a very long journey.

What really determines success or failure is whether you can identify the right entry point for customer development.

Trade data doesn’t just provide a “customer list.”

It provides real, officially recorded, and verified import and export behavior, which helps you understand a buyer’s purchasing habits and potential needs.

So how should trade data actually be used?

If I told you that in just a few minutes—with a few mouse clicks—you could lock onto your target customers among thousands of companies, would you believe it?

Simply open the trade data platform and search by product description, HS code, or company name to instantly access trade records.

For example, if your company specializes in furniture, you can search a specific product category and set filters based on your needs. All relevant data will appear immediately.

Let’s take one buyer as an example and analyze it further.

What Data Should You Focus On?


trade data,global trade data


1. Historical Trade Records

If a buyer is too large, you may not be able to handle their demand.

If they are too small, they may not generate stable or meaningful orders.

Within your own capacity, prioritize buyers with stable purchasing behavior, aligned positioning, solid strength, and a steady growth trend.


trade data,global trade data


2. Product Categories

Ask yourself:

· Are the product categories a good match?

· Is this buyer a professional, specialized importer?

· Can you help them grow their business?

If the buyer's purchasing categories are scattered, they may be a sourcing agent. In that case, it’s worth calling to discuss cooperation or commission-based opportunities.


trade data,global trade data


3. Company Website

Tendata trade data provides the company's official website with one-click access.

Review their:

Company vision and background, Development history, Core product lines, Best-selling products, End-market pricing, Target customers and markets

This is where you find real breakthroughs for outreach.


4. Suppliers

Key questions to analyze:

· Do they work with multiple suppliers?

· Where are their main suppliers located?

· Which countries supply which product categories?

· What products are purchased from each supplier?

· How often do they switch suppliers?

· How do supplier rankings change over time?

· Have they changed suppliers to reduce costs?

If the supplier base is small and stable, it's better to follow up gently without being aggressive, maintaining regular visibility.

If suppliers change frequently, opportunities are greater—but buyer loyalty may be limited.

By analyzing supplier size and switching patterns, you can also infer the buyer's purchasing preferences.

Of course, by clicking on any supplier name, you can directly view detailed data on your competitors.


trade data,global trade data


5. Transaction Records

In general, buyers with purchase frequencies far above the industry average are often distributors, wholesalers, retailers, or logistics companies.

By clicking the product description in a bill of lading, you can view detailed shipment records, including: Importer information, Exporter information, Product details, Transportation details


6. Additional Insights

Tendata also provides: Port analysis, Transportation mode analysis, Buyer analysis, Supplier analysis

These tools support deeper vertical analysis.

You can even conduct background checks on competitors and analyze what product categories your customers’ competitors are selling locally—completing a horizontal competitive analysis.


7. Customer Contact Information

Tendata trade data provides official LinkedIn, Facebook, and other social media accounts for companies.

More importantly, with just one click, you can obtain contact details of key decision-makers within the organization.


trade data,global trade data


Final Thought

The real value of trade data is not simply finding contact information.

It lies in understanding a customer’s purchasing habits and potential needs, and identifying the right breakthrough point for customer development.

Category

Leave Message for Demo Request or Questions

We always appreciate your visit at tendata.com. We'd love to hear your suggestions, feedback & queries. Please contact us to schedule a demo or learn more about our services. We will respond to your query within 1 working day.

More Popular Blogs

These related articles may also be of interest to you

Geting Price

Global Trade Data Leader
Get Pricing
Privacy and Data Protection Policy
Effective Date: 01/07/2026

1. Introduction

Tendata (Shanghai Tendata Tech Co., Ltd., hereinafter referred to as “Tendata”, “we”, “us”, or “our”) is committed to protecting your privacy and data security. This Privacy and Data Protection Policy (“Policy”) explains how we collect, use, store, share, and protect your information when you visit our websites, use our customs data query systems, softwareasaservice (SaaS) platforms, or otherwise engage with our services.

2. Scope

This Policy applies to:
Tendata’s official website and related mobile applications;
Tendata’s customs data analytics software and SaaS offerings;
Communications via phone, email, or offline meetings.
Special Note: The “customs data” referred to in this Policy primarily involves commercial business information in international trade (e.g., importer/exporter names, transaction values, quantities, product descriptions). Tendata does not actively collect sensitive personal information of natural persons (such as biometric or health data), unless you voluntarily provide such information as our client representative.

3. Categories of Information We Collect

We collect information in three main categories:
3.1 Information You Voluntarily Provide
Account Information: name, job title, company name, corporate email address, phone number, and office address.
Communication Content: inquiries, feedback, and attachments submitted through online forms, customer service chats, or email subscriptions.
3.2 Information Generated During Service Use
Search and Query Records: keywords, HS codes, product descriptions, and browsing history entered into our system.
Log Data: IP address, browser type, operating system, access times, and page clickstreams.
Transaction and Contract Information: details of purchased service packages, payment records, and invoice information.
3.3 Information from Third-Party Sources
We may verify your corporate background information from publicly available commercial channels to ensure compliance with our service terms.

4. How We Use Your Information

We use your information for the following legitimate purposes:
Service Provision and Support: account activation, generation of data analytics reports, processing refunds, and handling technical support requests.
Product Improvement: analysing user behaviour patterns to optimise our data algorithms and user interface.
Marketing and Notifications: sending industry insight reports, product updates, or event invitations, subject to your prior consent.
Legal Compliance and Security: detecting and preventing fraud, maintaining system security, and fulfilling antimoney laundering and export control compliance obligations.

5. Data Storage and Protection

5.1 Storage Location
Your personal and business data are primarily stored on servers located in Shanghai, China, and on Alibaba Cloud’s secure infrastructure. We strictly comply with applicable data localisation requirements.
5.2 Security Measures
Tendata employs industryleading security measures to protect your data:
Transport Layer Security: fullsite TLS 1.3 encryption to ensure secure data transmission.
Storage Encryption: sensitive fields are encrypted using AES256 encryption.
Access Control: a strict internal permission hierarchy, granting access only to authorised personnel on a “minimum necessary” basis.
Backup and Disaster Recovery: automated daily backups to ensure high data availability.

6. Sharing, Transfer, and Disclosure of Your Information

6.1 Sharing with ThirdParty Partners
We only share your data when necessary:
Service Providers: such as cloud service providers (Alibaba Cloud), email delivery services, and payment gateways. These partners are bound by strict data processing agreements.
Legal Requirements: disclosure in response to mandatory requests by Chinese laws, administrative regulations, or judicial authorities.
6.2 Business Transfers
If Tendata is involved in a merger, acquisition, or asset restructuring, your data will be transferred as part of the business assets. We will notify you in advance and require the new entity to continue to comply with this Policy.
6.3 Prohibition on Sale
Tendata explicitly undertakes that we will never sell, trade, or rent your personal data or business secrets to any unrelated third party.

7. Your Data Subject Rights

Under the Personal Information Protection Law (PIPL) and the GDPR, you have the following rights:
Right to be Informed and Right of Access: you may contact us at any time to confirm whether we are processing your personal data and request a copy of that data.
Right to Rectification: you may request correction of inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): under certain circumstances (e.g., when the purpose of processing has been fulfilled or you withdraw consent), you may request deletion of your personal data.
Right to Withdraw Consent: you may withdraw your consent for marketing communications at any time.
Right to Data Portability: you have the right to request that the structured data you provided be transferred to another controller.
How to Exercise Your Rights: Please send an email to [[email protected]] . We will respond within 15 business days.

8. Cookies and Similar Technologies

We use strictly necessary cookies to maintain login sessions and improve page loading speed. You may disable cookies in your browser settings, but this may affect the functionality of certain features. We do not use cookies to track your crosssite behaviour for profiling.

9. Protection of Minors

Our services are designed for businesses and professionals and are not intended for individuals under the age of 14. If we discover that we have inadvertently collected information from a child, we will delete it promptly.

10. Policy Updates

We reserve the right to update this Policy from time to time. For material changes (e.g., changes in the purposes of data processing), we will notify you prominently via inapp messages or email.

11. Contact Us

If you have any questions, complaints, or suggestions regarding this Policy or data security, please contact our Data Protection Officer:
Shanghai Tendata Tech Co., Ltd.
Address: 8th Floor, Building 1, No. 20, Lane 91, Eshan Road, Pudong New Area, Shanghai
Data Protection Email:[[email protected]]
Phone: +021-60898388-8111
Free Demo
X

'Target Customer
'Acquisition & Intelligent
'Decision-Making

'Global Trade Marketing Intelligent'
Decision-Making SaaS Platform

Welcome Tendata iTrader

Please fill in the infos to get free demo

  • *

  • *

  • *

  • *

  • *

  • *

  • *
  • *

Success!

A rep will contact you within 10 minutes to get your demo.If you need a faster answers around features, pricing, etcplease scan to add Whatsapp online customer service.

Scan the QR code or click here for immediate consultation.
tendata